Scotts Valley Auto Repair

Call Us: (831) 824-5284
Mon - Thu: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 4:00 PM

Every so often we receive letters and emails from customers about their experiences of working with us for their automotive needs. Below are a few comments.

5

Scotts Valley Transmission has been our families goto shop for all three of our cars for about 5 years now. Quality service I know I can trust, Brad and his team are great! I'll continue to bring our vehicles in for future repair/service needs.

5

They always do a great job, and they usually get you in quickly. I have been coming here for about 12 years now.

5

Great People! Great Service! I have a huge truck and it wasn’t an issue for Scotts Valley Transmission! They got me in quick, prepared me for the worst, but contacted me with great news that it was an easy fix! He had already sold me on a brand new transmission, but he was honest and didn’t take advantage! I’m going here for every service now! Great people!!!

5

Great place and people

5

My family member recommended them! True to their reputation: honest, fair prices & have ur best interest at heart! Big shoutout to Brad for helping figure out what’s wrong with my Subaru & explain it to me in a way I understood! Can’t recommend them enough!

THANK YOU FOR THE COMPLIMENTS!

- Scotts Valley Transmission & Auto Care
5

Fix was diagnosed and dealt with correctly Very nice people to deal with

5

I have been bringing my car here for years. They are fast, friendly, thorough, and often under their own estimates.

WE APPRECIATE YOUR BUSINESS!

- Scotts Valley Transmission & Auto Care
5

THANK YOU!

- Scotts Valley Transmission & Auto Care
5

We were in San Luis Obispo a few weeks ago. On the way home to Scotts Valley, the transmission started acting up. It would not upshift past 2nd gear so we had to drive up 101 at 20 miles an hour. Immediately took it to Brad at SVT and he found that a bushing was worn and was preventing hydraulic pressure from building up to make the transmission up shift. While no one, it seems, will rebuild a transmission any more, and a new one would be almost $7000 with a 9 week lead time, Brad decided to pull it and just replace the bushing. No problem, he does it all the time because it is a simple operation. Put it back together, reinstalled it, and it still would not work properly. Once again he pulled it out, and starting replacing various parts. Brad will not give up. Nothing worked so after two weeks, he decided to try to locate a used transmission to install. He found one in Utah. It arrive in two days and was installed. Works great. Our car is a 2002 Toyota Camry so because it is 21 years old, parts are not readily available. And we found out that parts that are available are used - with no inspection or quality control. So you pays your money and takes your chances. Sometimes they work and sometimes they don't. But, once again, Brad and the SVT team came though for us!

5

I’ll start by saying that we can all agree any sort of car trouble or repairs is already stressful to begin with, right? Well, having your alternator belt quiet literally shred into pieces at 9pm at night while you’re driving home is even worse. At that time, we did not know what it was but we knew I couldn’t drive my car any further. My car was taken by tow up to Scotts Valley Transmission & Auto Care and dropped off that same night. By 2pm the next day I had a message from Brad letting me know the repairs were done and I could come pick up my car. I was in shock. Here I thought it would take days to do the repairs and I’d be without a vehicle leaving me in a tight spot. Brad not only reassured me they would do everything they could to figure out exactly what needed to be done but would also be mindful of the need for me to have a vehicle back in a timely manner. I’m so impressed by this shop from start to finish. It’s hard to come across honest, efficient and reliable car repair shops nowadays and I can confidently say, I have now found my go-to!

THANK YOU!

- Scotts Valley Transmission & Auto Care
Scotts Valley Transmission & Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Scotts Valley Transmission & Auto Care (831) 438-0402 if you have any issues in accessing any area of our website.