Scotts Valley Auto Repair

Call Us: (831) 438-0402
Mon - Thu: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 4:00 PM

Every so often we receive letters and emails from customers about their experiences of working with us for their automotive needs. Below are a few comments.

5

Fast and responsive service. I had a deadline and they worked with me and beat it. They also explained what they found and the options I had carefully.

5

The costumer service was excellent. My truck was done earlier then I was told and there were no extra expenses. I am very happy with the quality of service and would definitely recommend them.

5

Went to these guys a few years back for a transmission job and learned at that time they are a full service shop. So have been taking vehicles there ever since. More recently they helped us out with steering issues. Did a fantastic job. I totally trust them.

5

Capable and honest. I like that!

5

Fast friendly service. Fair prices. Staff went out of their way for me.

5

Mark went above and beyond to give me great service. He came in on Saturday to get my car back to me early. Highly recommended!

5

I brought my '71 Ford F-250 here about 20 years ago and had a good experience getting my transmission repaired. I'm now in a '69 F-250 and was having some transmission issues...losing fluid. Since I was treated well the first time, I came in again for help. I was treated warmly, professionally and promptly. Their diagnosis was clear, the estimate was accurate and the service was completed in a timely manner. While it has only been a few days since the repair (so I can't fully endorse the work yet) I am very pleased with my experience, and the truck runs (shifts) great. Thanks.

5

A+ Service and AMAZING customer interface! SVT worked hard to save me money and give me the best options in a financially painful situation. These folk are: i) honest, ii) professional, iii) trustworthy. There is nothing more comforting than knowing that the mechanic isn't trying to upsell or replace parts that still work or other malfeasance. Brad esp. is a pleasure to work with. I am ECSTATIC and a fan for life. Thanks again!

5

Super friendly staff! I received a phone call right when my vehicle was finished with the work and got a breakdown of future work needed with quotes to keep it running for a long time. Very knowledgeable techs who seem to love their job!

5

These guys are next level. Highly recommend. Never had a more honest say it how it is mechanic. Will be be back but hopefully not soon!!

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