Every so often we receive letters and emails from customers about their experiences of working with us for their automotive needs. Below are a few comments.

8/6/2018
5

Rigo @ SVT is the ultimate trustworthy mechanic. He keeps you updated on what SVT finds and what they're doing to resolve the problem. After the starter was replaced SVT had issues with the car starting & dying. They resolved this easily. And, then the car would not hold idle. Rigo felt it may have been due to their use of alternative fuel to diagnose the start/die problem, so they replaced the IACV [Idle Air Control Valve] at no charge & reset the idle too. Thanks guys, you are one top notch shop!

8/6/2018
5

First time customer. Found everyone very professional. Completed repairs on time. No surprises. I liked the policy of returning the vehicle after 150 miles for an inspection free of charge.

8/2/2018
5

Rigo and his team were professional, polite, clear, on schedule and did exactly what they said they would do. They were very nice to explain everything to me and there were no surprises. I highly recommend SV Transmission.

8/1/2018
5

Very informative and great work!

7/28/2018
5

These guys were the best, they sussed out the problems, went through lots of extra trouble to find parts, fix it as economically possible and kept me informed the whole way through. Loved them!

7/24/2018
5

Always the best service! They know my truck inside and out. Always upfront and honest. Wouldn't go anywhere else.

7/14/2018
5

I was able to get an appointment quickly, was treated with utmost courtesy both on the phone and in person, both at the drop off and pickup of my vehicle. The problem with my car was diagnosed and explained to me thoroughly both verbally and in the follow up paperwork. Since they were able to determine the problem quickly, I was only charged half the amount that had been estimated! What’s not to love ❤️! Thank you!

7/12/2018
5

Very happy that the original estimate ended up being an overestimate. Appreciated the honesty and not charging me at the higher rate! Helps with building trust. I will definitely recommend SV Transmission to other folks!

7/5/2018
5

All very professional people. Fair price and good job on the repairs.

7/3/2018
5

I'm very appreciative of 'Scotts Valley Transmission'! Not only do they give a great service to a transmission, I recently needed them to do some other work for me. In brief, the front motor mount in my minivan broke (sheared off) while I was accelerating from a stop sign and it caused the engine to lift so high that it hit some bolts around where the wipers are mounted (there are visible scratches on the valve cover). I thought that there likely would be more damage elsewhere and I feared that it would be expensive to fix it all. Well, not only did 'Scotts Valley Transmission' give me the best estimate to replace the motor mount, they also inspected the other parts that could have been effected and they're okay. I even ended up paying a few dollars less than the original estimate. Thanks 'Scotts Valley Transmission'! :)