Scotts Valley Auto Repair

Call Us: (831) 438-0402
Mon - Thu: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 4:00 PM

Every so often we receive letters and emails from customers about their experiences of working with us for their automotive needs. Below are a few comments.

5

Great customer service. Fair and honest work, a refreshing surprise considering most shops are geared to seeing how much they can sell to the customer or repairs that just are not needed. Great to see such honesty here with this merchant.

5

Thank you, Scotts Valley Transmission, for another excellent automotive repair experience. Thank you for being honest. Thank you for not wasting my money or "upselling". Thank you for returning my beloved F350 to the growling monster that is was born to be.....Y'all are the BEST!

5

I dealt with Brad, the diesel mechanic when my 6.0 f250 died. He diagnosed the problem, ordered the necessary parts, and got it running like new. I was very impressed with his professionalism and knowledge of the engine component of my truck. This business is honest with the highest integrity. I was out of town at the time and he kept me appraised of everything he was doing and what parts he had ordered and the reasons why. Scotts Valley Transmissions is the place to go without reservation. Gratefully yours Mike Sanfilippo

5

Great friendly service from the staff. Repair were done quickly. Went the extra mile to check everything on my car, not just the transmission.

5

Very Honest, Prompt, and Professional. Will definitely rely on them for future services.

5

These guys are absolutely amazing! I was nervous about finding someone comfortable working on classic Mustangs and these guys never batted an eye when I brought it in. They quickly went through the car, let me know what it was going to take to get it working well, and even worked around an incompatibility with a rare part a previous owner installed in the transmission. Great communicators. Superb work. Won't go anywhere else for transmission work.

5

The staff are great! This place goes the extra mile to meet your needs.

5

Excellent service and very honest straight forward diagnostic evaluations. Brought my older F-250 truck in with a leaking well worn auto trans. and they got right on it, removed and rebuilt it with many new parts at an affordable price, less than a week later had my truck back driving as good as new!. I would recommend this shop to anybody that needs transmission work or servicing done. 5 stars for sure!

5

Very professional, courteous, and helpful on all levels. Very likely to revisit and to recommend.

5

Great communication, service, and professionalism. I highly recommend! This place is great! I have a 30 year old toyota pickup that was popping out of gear and needed fixing. This is an old junker, but still needed, so I made a few calls around. The first couple of places I tried said it was too old and they were not interested in the job. The next place told me (sight unseen, mind you) that the tranny would need to be split and the sychros replaced to the tune of over $1500. The next place I tried said it probably was a shifter bushing (which it was) and they could do it, BUT they would have to fabricate the part due to the age of the truck at additional cost. When I got around to calling Scotts Valley Transmission, they scheduled me within the week to do diag on the problem. They replaced the bushing with a proper, commercially available part, and got me on my way at a VERY REASONABLE PRICE. Most of the cost of the repair was absorbed in the diagnostic stage, so I'm very happy. Go there!

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