Scotts Valley Auto Repair

Fantastic crew and you can trust what they say. They stand by their work!!

I dropped the Mach1 off at Scotts Valley Transmission & Auto Care and was given a prompt diagnostic quote. The AOD shift kit was shock loading the drivetrain at every shift point. Calling in almost a week later the work was still in progress. I called almost two weeks later and was told it was ready.I rate businesses based on a star for the following categories:Timeliness (Were there any unreasonable delays to give the customer the result?)Integrity (Was the correct product or solution delivered?)Pricing (Was the price close to fair market value without huge markups?)Communication (Was there communication of progress or issues?)Courtesy (Was the customer given the courtesy of all of the above?) Driving away, I was pleased with the quality of the work performed. They gave me exactly what I was asking for. The AOD now exhibits firm shifts without the shock loading shifts that were present beforehand. Pricing is what I would have expected so no issues there.I am giving 4 stars because I didn't feel communication was all that good. People get busy but a 3 minute phone call doesn't take too long.Can you TRUST this shop to fix your car without taking advantage of you? YES.

Kudos to SV Transmission. They repaired my transmission on warrantee. They were honest, efficient, and knowledgeable. I highly recommend them to all my friends.

Always awesome and always there to help me with my beater! Brad is the man and his customer service and expertise is on point!

I have brought my Caddy and my Honda Ridgeline herre and I have to say the work has been outstanding. More then fair pricing and great customer service. The entire staff was easy to work with. I have and do recommend bringing your car here.

I don't leave to many reviews, but I had to write one up for the awesome work and customers service at Scott's Valley Transmission & Auto. My car was having some trouble shifting, so I scheduled a appointment. They diagnosed the problem very quickly, broke down the cost for parts, labor and when comparing their quote to other shops the price was a lot more affordable to go with Scott's Valley Transmission. From beginning to end the whole staff was very professional and a pleasure to work with. My car is running like new again! Thanks again to everyone who helped me. Will definitely recommend and refer you to anyone needing work done on their car.

Always great service. Never felt like I was taken advantage of like other places I've been to. Will go back again and will recommend.

Its hard to find and honest mechanic who wont take advantage of you. Scotts valley transmission put my mind at ease by being honest, affordable and dependable. There technision Brad, explained the problems with my truck and gave me a few options to choose from. I since have referred multiple friends to there shop who have raived about there services. I will continue to use them. Thanks brad and thanks to the english gentlemen

I don't leave to many reviews, but I had to write one up for the awesome work and customers service at Scott's Valley Transmission & Auto. My car was having some trouble shifting, so I scheduled a appointment. They diagnosed the problem very quickly, broke down the cost for parts, labor and when comparing their quote to other shops the price was a lot more affordable to go with Scott's Valley Transmission. From beginning to end the whole staff was very professional and a pleasure to work with. My car is running like new again! Thanks again to everyone who helped me. Will definitely recommend and refer you to anyone needing work done on their car.

Always great service. Never felt like I was taken advantage of like other places I've been to. Will go back again and will recommend.