Scotts Valley Auto Repair

Call Us: (831) 824-5284
Mon - Thu: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 4:00 PM

Every so often we receive letters and emails from customers about their experiences of working with us for their automotive needs. Below are a few comments.

5

I took my truck in for an obvious issue and while that issue was being diagnosed an unrelated problem was detected. The primary issue was resolved as was the previously undetected issue which was covered by warranty . They handled the repairs and got me back on the road in short order. Good work and good communication.

5

Great service' great promised time. and fair price

5

Service was quick, cost effective and successful. They know drive trains.

5

When you pull your husbands truck into the drive way and it won’t go into park, a small part of you just sinks. I swore we were going to need a new transmission, after all we have close to 280,000 miles on our big dodge. I called our mechanic and he referred us to SV Transmissions. I described what happened and the owner said he was 95% sure it was a repair and not a replacement. Repair being $800 replacement being 3K. I had the truck towed over and IT WAS just a repair. The staff was friendly and new exactly what was going on. The turn around time was quick and when we do need that transmission for our family truck we will definitely head back! Great shop great experience!

5

Brad and Kaitlyn were helpful. Communication throughout process was clear and accurate.

5

Honest and will only do the work needed.

5

Great service, communication, quality and timely work. They have worked on multiple vehicles multiple times for me and have always done and amazing job! Professional work preformed by great techs. Thanks guys. Keep it up!

5

Understood my diesel starting problem and fixed it.

5

Great customer service. Fair and honest work, a refreshing surprise considering most shops are geared to seeing how much they can sell to the customer or repairs that just are not needed. Great to see such honesty here with this merchant.

5

Thank you, Scotts Valley Transmission, for another excellent automotive repair experience. Thank you for being honest. Thank you for not wasting my money or "upselling". Thank you for returning my beloved F350 to the growling monster that is was born to be.....Y'all are the BEST!

Scotts Valley Transmission & Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Scotts Valley Transmission & Auto Care (831) 438-0402 if you have any issues in accessing any area of our website.